Privacy Policy

Information Collected

We collect personal information when you register with Kula Industries and when you use any of our products or services. Personal information is any information about you that is personally identifiable like your name, address, email address or phone number, and any other information that is not otherwise publicly available. If you order products or pay for services, we will need your shipping address, billing name and address, as well as the credit card number and expiration date.

You may access and use the Sites solely for your personal, noncommercial use. Except as expressly authorized hereunder, the Sites may not be reproduced, duplicated, copied, sold, resold, visited, reverse-engineered or otherwise exploited for any commercial purpose without Kula Industries’s prior written authorization. We reserve the right to alter or discontinue the Sites, in whole or in part, at any time in Kula Industries’s sole discretion.

Cookies

Like many websites, we use cookies to collect anonymous visitor information. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. They make it possible for us to store the contents of your shopping cart until you are ready to check out, recognize your browser when you visit and provide you with information about products that interest you. By doing this, we can personalize your return visits and save you time during checkout. It is possible to prevent cookies from being used in your browser by turning the feature off, but in order to enjoy the benefits of being a registered user, your browser must be set to accept cookies.

Use of Information

We use your personal information for the following general purposes: to fulfill your requests for products and services, administrative purposes, to improve our services, to customize the advertising and content you see, to contact you, and for internal business purposes.

We use third party personal information you provide to us solely to provide services you specifically request.

We use anonymous information, such as that pertaining to web pages you’ve viewed, in order to analyze trends, track user’s movements, provide a better website experience and gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally. See “Authorized Third Parties.”

Information Sharing With Third Parties

From time to time we share the personal information we collect with trusted companies who work with or on behalf of Kula Industries and its family of companies. We may also combine personal information with publicly available information and information we receive from or cross-reference with our partners. These companies may use your personal information to enhance and personalize your shopping experience with us, to communicate with you about products and events that may be of interest to you and for other promotional purposes. Information sharing allows us to introduce new resources based on your interests and needs. With that in mind, when you purchase an item, your customer information may be shared with other select companies whose products and services you may find useful and those select companies will handle, store, retain, use, share and access personal information in accordance with their own privacy policies, and Kula Industries and its family of companies disclaims any and all liability relating thereto.

If you would prefer that we do not share your personal information with such third parties for their direct marketing purposes, you may submit an opt-out request as described in the section, “Opting Out of Information Sharing.”

Every now and then, Kula Industries will invite customers to take part in surveys, promotions, contests and sweepstakes. The information we collect from these surveys, promotions, contests and sweepstakes may be matched with individual customer accounts and used by Kula Industries to improve your overall customer experience, and may be shared with select third parties.

Opting Out Of Information Sharing

We understand and respect that not all customers may want to allow us to share information with other select companies. If you do not want Kula Industries to share your customer information, please immediately email us at the email on the Contact Us pages of any of our brands and we will remove your name from lists we share with other companies as soon as reasonably practicable. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.

However, under the following circumstances, we may still be required to share your personal information:

If we respond to subpoenas, court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims;
If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Kula Industries Terms of Use or as otherwise required by law.
Restrict or inhibit any other user from using the Sites, including, without limitation, by means of “hacking” or defacing any portion of the Sites;
If we transfer information about you in the event that Kula Industries or any of its family of companies, is acquired by, reorganized or merged with another company, you will have the opportunity to ask not to receive promotional information following any such event.

Children’s Information

We do not target our websites to children, and we will not knowingly collect personally identifiable information from children without obtaining prior verifiable parental consent. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable information from our files.

Access to Your Account Information and Preferences

You have the right and ability to edit your member account information on any of your websites at any time. You can opt in or out of receiving future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive. We do reserve the right to send you certain communications relating to the services Kula Industries provides, such as service announcements and administrative messages, that are considered part of your account membership. We do not offer you the opportunity to opt-out of receiving those messages.

Confidentiality and Security

We use a secure server (SSL) to encrypt all of your personal information. We also have other physical, electronic and procedural safeguards that comply with federal regulations to protect the security and confidentiality of the personal information we have collected, and to prevent unauthorized access to or disclosure of any of your personal information.

Third Party Sites

Our websites may contain links to other websites for news and other information. Our Privacy Policy only applies to Kula Industries, and we are not responsible for the privacy practices or the content of other websites which are linked to or integrated with the websites of the Kula Industries family. You should check the privacy policies of those sites before providing your personal information to them. See our Terms and Conditions for additional information.

Your California Privacy Rights

California Civil Code Section 1798.83, also known as S.B. 27, allows individual customers who have provided their personal information to us to request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in one of the following ways: send a letter to Legal, Kula Industries, 4124 Main St, Pittsburgh, PA 15224 or at the various ways of contact as described in the contact us pages of our brands. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third party direct marketing purposes during the immediately preceding year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted to locations other than those specified above.

Class Action Waiver

ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION. YOUR ACCESS AND CONTINUED USE OF OUR SITES SIGNIFIES YOUR EXPLICIT CONSENT TO THIS WAIVER.

Questions and Suggestions

If you have questions about this Privacy Policy, you can contact us by emailing hello@kulaindustries.com.